How to Display Original Issue Details in a View

Resources

How To

Original issue information can now be presented in a task or project view. Using the following code in a project or task report, the original Out-Of-The-Box (OOTB) or custom data can be referenced. This approach can be very useful and can ensure that original issue data “persists” in project or task reports and potentially eliminates the need to replicate the fields in the project or task custom form.

Reference Issue OOTB Field – Change the display name and valuefield to match your field.

displayname=Reference #
textmode=true
valuefield=convertedOpTask:referenceNumber
valueformat=HTML

Reference Issue Custom Field – Change the display name and valuefield to match your field.

displayname=Type of Change
textmode=true
valuefield=convertedOpTask:DE:Type of Change
valueformat=HTML

original-issue-data-project

Limitations

There is an inability to use any of the following effectively, so plan accordingly:

  • Filter using “convertedOpTask” values on the resolving object’s report.
  • Groupings using the “convertedOpTask” values on the resolving object’s report.
  • Create custom form Calculated Expressions on the resolving object using “convertedOpTask”.

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